We have provided online demos of all of our products, please take your time to test and evaluate our products before making a purchase. Please make sure that you have all the required modules, privileges, and support for server as mentioned on our requirement page. If you are not satisfied with your purchase, please contact us within 3 days of your order and we will try to resolve any issues. If we are not able to resolve your issues, we will give you a 100% refund (excluding our server setup/installation services, and other pre-stated non-refundable services and/or products). A refund will not be given for the reason of user's lack of knowledge and limitations of the products. If you have any pre purchase question please ask our support team. You can contact our support staff for help regarding the product after purchase. Once the services are rendered we can’t provide you the Refund. Even if your employee/girlfriend Make purchase after stealing Money from your Office account, or your Son/Daughter purchased it without your Permission, Or you have Accidently Made the Purchase because your Uncle Hamster hopped on the keyboard. We normally deliver the Purchases in 24~48 hrs. If you want to cancel the order be sure to cancel in Time.